Tiago Santos
Customer Success Manager

AI will be a mandatory partner in radiology. We will see less and less resistance from radiologists as they become more familiar with this technology (AI education will begin in their studies).

All great Customer Success Managers need one thing: a profound understanding of their end user’s needs and challenges. So it’s no surprise that Tiago studied radiology at the Escola Superior de Saúde Ribeiro Sanches in Lisbon before going on to work as a Radiology Technologist for x-ray, CT and MRI. His interest in medical devices led him to change career paths, becoming a healthcare imaging application expert and product manager for medical imaging products. And both his clinical knowledge and sales and marketing experience make him a Customer Success Manager radiologists love. Tiago has traveled the world but his favorite destination is at home with his family.

Favorite meal: Invite me to lunch or dinner, and I will tell you!

Recommended reading: “Old Man’s War” by John Scalzi, if you are into science fiction:)

People would be surprised to learn…that I love camping and being in the wild!

If I wasn’t working as a Customer Success Manager, I would be…dedicating more time to my family and probably learning a handcraft.

Most rewarding part of my job: Connecting, sharing, knowing, and learning different cultures and “ways of thinking”